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Technical Approach
Dilgenter specialises in the use of Microsoft's Systems Center to provide best of breed Systems Management technologies with a focus on Microsoft's Operations Manager 2007 and Microsoft's Configuration Manager 2007.
Operations Manager 2007
Now Launched - Operations Manager 2007 Training
System Center Operations Manager 2007 is the end-to-end service management solution that is the best choice for Windows because it works seamlessly with Microsoft software and applications helping you increase efficiency while enabling greater control of your IT environment. In addition Operations Manager 2007 has unprecedented expansion capabilities making it also ideally suited to monitoring non-Microsoft environments.
Dilgenter have the most experience of Operations Manager 2007 within the UK. We have worked directly with Microsoft prior to the release of the product in 2007 and continue to work alongside Microsoft to deliver some of the most advanced and largest Operations Manager infrastructures worldwide. We have designed infrastructures for tens of thousands of servers as well as completing deployments for smaller organisations and are often used by other UK partners who need access to our expertise.
Configuration Manager 2007
System Center Configuration Manager 2007 is the solution to comprehensively assess, deploy and configure servers, clients, and devices across physical, virtual, distributed and mobile environments. Optimised for Windows and extensible beyond, it is the best of breed solution for gaining enhanced insight into and control over your IT systems.
Dilgenter have been working with Configuration Manager since launch and have completed several successful deployments to date
Dilgenter also works with several vendors to expand the use of the Systems Center technologies. These include:
JalaSoft
JalaSoft's XianIO extends the robust capabilities of Microsoft System Center Operations Manager 2007 to a heterogeneous computing environment allowing the monitoring of:
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Cisco Switches
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Cisco VPN Concentrators
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Cisco Routers
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Cisco PIX/ASA
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Cisco Wireless
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HP Procurve Switches
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F5 Big Ip
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Linux Servers
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Solaris Servers
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IBM AIX Server
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VMWare Virtual Center
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Linux MySQL
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APC UPS
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Generic Network Device
NWorks
Nworks provides connectors to allow Operations Manager 2007 to monitor VMware virtual environments
SecureVantage
Secure Vantage Technologies is dedicated to providing security monitoring and operations solutions built on Microsoft System Center technology, offering compliance management packs for Operations Manager and desired configuration templates for Configuration Manager.
If your organisation is affected by compliance SecureVantage has a solution to utilise Systems Center products for enforcement. |
Business Approach
FASTtrack to Real World Service Management
Increasingly product vendors are talking about optimising, consolidation and management to reduce the cost of running your IT infrastructure. The average organisation spend between 70% and 85% of their IT budget on simply maintaining their systems, leaving less time and money to develop new solutions to meet the needs of the ongoing demands and requirements of the business.
In order to redress the balance there is a push towards IT Service Management (ITSM) and the IT Infrastructure Library (ITIL) with organisations sending scores of people on ITIL training courses convinced it is a silver bullet to all of their problems. However more often then not this leaves organisations over faced with the scale of the task ahead of them to implement Service Management. Where do they start? Where are the quick wins? What are the common pitfalls? These are just some of the questions that organisations encounter.
Dilgenter a member of the itSMF (IT Service Management Forum) we have people with real world experience of leading the technical and business change at board level to implement service management in a realistic and pragmatic way, delivering tangible benefits to the organisation in the shortest time possible.
At Dilgenter we have put together a course of workshops to help organisations achieve short-term real world benefits from ITIL and ITSM. Why not find out more? Register for one of our free FASTtrack: Real world service management seminars or read more here.
Dilgenter specialise in technologies and services that move organisations towards a mature infrastructure embracing standards such as ITIL and MOF. We are recognised as one of the UK's leading IT Solution Providers working with many of the FTSE 100 and leading Public Sector organisations. |